Frequently Asked Questions
Everything you need to know about your new beauty routine.
When can I expect my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order ships, you will receive a confirmation email with a tracking link to follow its journey.
What is your return policy?
We want you to love your products. If you are not satisfied, we offer a 30-day return window for all items. Simply contact our support team to start a return or exchange.
Are Glossier products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals, and we are certified by Leaping Bunny.
How do I know which shade is right for me?
We offer a virtual shade finder on our product pages. If you are still unsure, send us a selfie in natural light and our team will help match you to your perfect shade.
Do you offer international shipping?
Currently, we ship to the United States, Canada, the United Kingdom, and select countries in Europe and Oceania. Check our shipping page for the full list of destinations.
Can I change or cancel my order after it's placed?
Our team moves fast to get your order out! You can request a change or cancellation within one hour of placing your order by contacting [email protected].